How dental plan providers save small businesses time

by MikeMeehan 10/16/2018 8:55 AM

When it comes to dental benefits, out-of-pocket costs are only one piece of the puzzle. Selecting, implementing and managing plans for your small business can mean significant loss of time – unless your dental plan provider has the training and resources needed to maximize efficiency. Learn what to look for when making your selection to ensure the most time-savings for your business. Do they have the right expertise? Dental plan providers rely on their experience to help you achieve your business objectives. If your provider doesn’t have experience with small businesses, it may be difficult for them to efficiently understand the needs of your company and to recommend the best options upfront. Delta Dental covers more than 146,000 businesses across the nation, giving us a wealth of knowledge to inform our plan recommendations.  How efficiently do they process claims? Quick and accurate claims processing helps ensure you and your employees spend less time worrying about administration needs. Delta Dental processes more than 123 million dental claims annually with over 99 percent accuracy.  Do they offer high quality customer service? Look for a local service team that offers the timely attention you and your employees need. Delta Dental often provides local dedicated teams who become personally acquainted with individual businesses’ needs and can easily be reached. Plus, employees have access to a 1-800 number, website and free mobile app to assist with all their coverage questions. Do they make the process simple? Digital capabilities should enhance customer service and improve operating efficiency for enrollment, billing, claim payments and more. Delta Dental’s website provides automated tools for benefits enrollment and administration needs. We also offer resources to educate employees about their dental benefits and answer any questions that arise.  In today’s marketplace, there are numerous dental benefits companies to choose from. By knowing what to look for, you can find the best one for your small business that will save you time and money.  

How dental plan providers save small businesses time

by MikeMeehan 10/16/2018 8:55 AM

When it comes to dental benefits, out-of-pocket costs are only one piece of the puzzle. Selecting, implementing and managing plans for your small business can mean significant loss of time – unless your dental plan provider has the training and resources needed to maximize efficiency. Learn what to look for when making your selection to ensure the most time-savings for your business. Do they have the right expertise? Dental plan providers rely on their experience to help you achieve your business objectives. If your provider doesn’t have experience with small businesses, it may be difficult for them to efficiently understand the needs of your company and to recommend the best options upfront. Delta Dental covers more than 146,000 businesses across the nation, giving us a wealth of knowledge to inform our plan recommendations.  How efficiently do they process claims? Quick and accurate claims processing helps ensure you and your employees spend less time worrying about administration needs. Delta Dental processes more than 123 million dental claims annually with over 99 percent accuracy.  Do they offer high quality customer service? Look for a local service team that offers the timely attention you and your employees need. Delta Dental often provides local dedicated teams who become personally acquainted with individual businesses’ needs and can easily be reached. Plus, employees have access to a 1-800 number, website and free mobile app to assist with all their coverage questions. Do they make the process simple? Digital capabilities should enhance customer service and improve operating efficiency for enrollment, billing, claim payments and more. Delta Dental’s website provides automated tools for benefits enrollment and administration needs. We also offer resources to educate employees about their dental benefits and answer any questions that arise.  In today’s marketplace, there are numerous dental benefits companies to choose from. By knowing what to look for, you can find the best one for your small business that will save you time and money.  

Helping employees get the most value out of their dental benefits

by MikeMeehan 9/20/2018 9:39 AM

Because dental benefits have the potential to improve both oral and overall health, it’s important that employees make the most of their coverage. By taking some simple steps, you can help encourage employees to leverage their dental benefits as effectively as possible.  Education – Ensure that employees are aware of the value their dental coverage provides. Minimizing costs. To realize the most savings, your employees should visit dentists in their plan’s network. When employees choose a network dentist, they help ensure lower claims costs, which also benefits employers. This offers immediate financial benefits for a self-insured group and can lead to more stable premiums in the long run for fully insured groups. Moreover, make sure your employees know that dentists outside your plan’s network may be able to balance bill. This is what happens when a dentist’s fee for a certain service exceeds the plans’ allowed amount, and the dentist bills the difference.  Preventing dental disease. Because most dental disease is preventable, many dental plans cover the cost of preventive care at 100 percent. Regular exams and cleanings are key to keeping mouths healthy and catching dental diseases early before they become costly problems. Maintaining overall health. Signs of over 120 diseases may be detected in the mouth including diabetes and heart diseases. During regular appointments, dentists will look for these conditions and will screen for oral cancer with the goal of early detection. This can help lower medical costs by increasing treatment options and improving outcomes, according to “Oral Diagnosis, Oral Medicine and Treatment Planning.” Frequent communication – Clear communication can mean the difference between confidence and confusion. Reminders. Continue to remind employees of the benefits of good oral health and encourage them to utilize preventive care. When you do, mention that they can typically visit the dentist for preventive care at little to no out-of-pocket cost. Updates on changes. If your plan is updated, provide comprehensive information to employees to ensure they fully understand the changes. Check-ins during open enrollment. Employees can make updates at open enrollment, so make sure those who want to make changes don’t miss their chance. This is also a good time to remind employees why they should take advantage of dental benefits.  Ask for feedback. Encourage employees to articulate the positives and negatives of their experiences using their dental coverage. Ask them to provide information that helps prioritize coverage options. And always be open to suggestions.  Resources – Make sure employees have the materials they need to maximize their benefits. Cost savings worksheet. Send a cost savings worksheet to show the financial differences between using an in-network dentist versus an out-of-network dentist. Provider tools. Speak with your dental benefits provider about any communication tools they may offer to make it easier for employees to understand and use their benefits.   

Archive



©Delta Dental of Missouri 2012