How to find an eye doctor

by MikeMeehan 5/3/2018 1:16 PM

A great way to recognize Healthy Vision Month and to ensure your own healthy vision is to schedule a comprehensive eye exam with a DeltaVision® vision provider. We have a provider search tool to help you find an eye doctor. And there’s some other information to consider when setting up an appointment. Vision provider search options Website. On Delta Dental of Missouri’s homepage, look for the “Find a Provider” option on the top menu or on the green bar menu in the middle of the page. After choosing the option, Vision Care Provider, you will see various fields to enter information like city, state or zip code. You can also narrow your results by choosing a maximum distance radius from your location. Additionally, you can search by provider last name, practice name or specialty.  After clicking the “Search for a Provider” button, your results will be listed on screen and can also be exported to a PDF or Excel document. Information includes address, phone numbers, specialty and whether the provider is accepting new patients. Email Inquiry Service. Members can also email provider location requests to customerservice@deltavisionmo.com. A customer service representative will respond (by telephone or email) within 24 hours of the inquiry. Customer Service/Operations Center. You may also call our toll-free number, 877-488-5130, Monday through Friday from 7 am to 5 pm Central time. The DeltaVision provider network includes both optometrists and ophthalmologists. How to verify coverage To verify your eligibility and plan coverage, log in to your DeltaVision account using your username and password. You will need to create an account using your date of birth and member ID on your first visit. You or your eye health provider can also call DeltaVision customer service at 877-488-5130, and a representative will provide specific eligibility and plan information. If your eye doctor is out-of-network Out-of-network providers require members to pay for their services. Members will need to submit a DeltaVision Member Reimbursement Request Form with a copy of the original receipt to: DeltaVision c/oAdvantica Claims DepartmentP.O. Box 8510St. Louis, MO 63126-0510 DeltaVision is underwritten by Advantica Insurance Company. DeltaVision is administered by Delta Dental of Missouri and Advantica Administrative Services, Inc. (Advantica®).  

Protect your eyes during allergy season

by MikeMeehan 4/26/2018 1:11 PM

Allergy season can bring about some uncomfortable symptoms, especially for your eyes. As your vision benefits provider, we want to make sure you protect your eyes this season. Here are 6 tips to get you started: Avoid exposureTry to minimize your exposure to allergens by keeping windows closed and wearing sunglasses with as much coverage as possible. Whether at home or in your car, air conditioning and filtering the air can provide some relief. Use eye dropsThere are many brands, so consult your eye doctor for a recommendation. Allergy eye drops will reduce the histamine in your eye tissues, so this might be a good option to directly help your swollen, watery, red and itchy eyes. You can try over-the-counter for your mild symptoms, but if you don’t see improvement, see your eye doctor for prescription eye drops. Remove contact lensesDuring allergy season, wearing your eyeglasses instead of your contact lenses may help with eye allergies. The surface of your contact lenses can collect allergens. Treat with medicationsIf over-the-counter eye drops aren’t enough, oral medications can relieve your eye allergy symptoms. Antihistamines, decongestants, and other options can be prescribed by your doctor or bought over the counter. Don’t itch!Although it might provide temporary relief, rubbing your eyes can lead to thinning of the cornea and a risk of eye infections. Also, when you rub your allergy eyes, the itching releases more histamines, worsening the symptoms. When the itching becomes unbearable, grab the eye drops instead.  Try other remediesImmunotherapy, steroids and mast cell stabilizers are examples of other treatments you can discuss with your doctor. At home remedies, like a cold washcloth or compress, cucumber slices or tea bags placed on your eyelids can be soothing. Changing your clothes when you get home and showering before bedtime are some other strategies.  

Coverage for dental specialists

by MikeMeehan 4/19/2018 9:11 AM

The trees are blooming and their roots are growing. But what happens if the roots of your teeth aren’t doing so well? Learn how your dental benefits work when you’re referred to an endodontist for a root canal or when you need to see another dental specialist.  There are multiple reasons you might need to visit a specialist. Here are just a couple: •If you have a problem with your tooth nerves or pulp, your dentist may determine that you need to see an endodontist.  •If you have issues with your gums and surrounding areas, a periodontist can provide the right care.  •For more complex or difficult problems requiring surgery in the oral cavity and maxillofacial area (the face and jaws), you may be treated by an oral surgeon.  In most cases, your dentist will refer you to a specialist, but you may not be required to have a referral for your benefits to apply. Check your plan to find out if you need a referral to see a specialist. Once you know what kind of care you need, the best way to save on your procedure is to visit an in-network specialist. Because Delta Dental has both PPO and Premier networks, make sure the specialist you see is in your plan’s network. Some dental practitioners are only members of the Delta Dental PPOTM network, some just belong to the Delta Dental Premier® network, others participate in both networks and some don’t participate in any Delta Dental network at all. You can use the Find a Dentist tool on deltadental.com or Delta Dental’s free mobile app to see which network a specialist participates in. When visiting a specialist, “pre-authorization” (also called “pre-treatment estimate” or “pre-determination”) is a useful term to know. Some plans require a pre-authorization, which is a formal decision by your coverage provider that the procedure is medically necessary. It is not required for most Delta Dental plans, but it’s best to check beforehand. If you do need a pre-authorization, ask your specialist to submit a request to Delta Dental. If it’s not required, you may still want to ask for a pre-authorization because it will give you a general idea of how much the procedure will cost.  With some research upfront, you can ensure you’re making a smart decision about which specialist to see to have your smile healthy again in no time.

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